Leadership and Management

Leaders & Managers


Leaders and managers are critical to achieving success for their organisations. Our practical, tactical courses help new and experienced managers and leaders to set themselves, and their teams up for success. All courses can be offered in-person or online and can be tailored to business needs and audience.
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What’s trending?

A selection of our most-requested management and leadership courses: 

L1 Management Fundamentals*

  • My role as a manager
  • Management essentials
  • High performing teams
  • Developing my team

* This session is often delivered as a new managers’ transition programme, incorporating additional transition content

L2 Management Development

  • Maintaining a high-performing team
  • Recruitment and interviewing
  • Developing your management style
  • Handling tricky situations

L3 Leadership Development

  • What makes a leader?
  • Management vs leadership
  • Setting and communicating your vision
  • Executive presence and building trust
  • Leveraging your team’s strengths to achieve high performance

Delegation for Success

  • Overcoming barriers to delegation
  • Delegation and time management
  • Task vs individual delegation models
  • A failsafe delegation approach

Effective Feedback Conversations

  • Using feedback to motivate
  • Applying the AID feedback model
  • Adapting your feedback approach
  • Managing responses to feedback

Coaching Skills for Managers

  • Training vs Mentoring vs Coaching
  • When to coach (and when NOT to)
  • Empowering coaching questions
  • Using the GROW model

Empowering Management Conversations

  • Making time for quality conversations 
  • Balancing support and challenge   
  • Conversation archetypes and how to use them 
  • Practice and feedback 

Inclusive Leadership

  • The business case for inclusion
  • 6 behaviours of inclusive managers
  • Inclusion by design
  • Understanding and combating bias
  • Action planning

Leading Multigenerational Teams

  • What shapes a generation?
  • Understanding generations and their needs
  • Perceptions, expectations and stereotypes
  • Managing multiple generations in one team
  • Fostering an inclusive team environment

Strategic Foresight

  • What is strategic foresight?
  • Analysing your industry and market
  • Assessing the impact of disruptors
  • Using SWOT to create an action plan
  • Prioritising your next actions by complexity/impact

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Get in touch today to discuss your training needs.