Trainers

Samantha Ridgewell

Samantha Ridgewell

Samantha Ridgewell specialises in supporting insurance professionals develop their personal effectiveness and highlight their career potential. After starting her HR career in private banking, Samantha first discovered the insurance industry as an HR professional at Liberty Syndicates in 2010. Eager to understand more about the industry she worked in, Samantha completed her ACII and began supporting colleagues through their CII revision which is when she discovered her passion for Learning and Development. Through a merger with Liberty International, the organisation grew quickly, and Samantha progressed to Learning and Development Manager where she delivered training and coaching internally across the globe including Dubai, Brazil, Cologne and Dublin. Within the London Market, Samantha supported development through her voluntary position on the LMA Academy Committee and as Chair of the LMA Academy Sub-Training Group.

After identifying a need for high-quality training that was tailored to the unique needs of the insurance market Samantha launched Empower Development in 2017. Since then, Samantha has delivered training across the market and regularly speaks at industry events. Keen to continue to support development for industry professionals, Samantha has a voluntary role on the CII Education and Learning Committee.

Qualifications

ACII, CII Accredited Advance Level Trainer, member of the Chartered Institute of Personnel and Development, BA(Hons) Human Resource Management, Myers Briggs Step I, Myers Briggs Step II, ILM Level 5 Coaching and Mentoring Diploma, Strength Deployment Inventory Practitioner.

Grace Maxted

Grace Maxted

Grace first entered the insurance market 15 years ago as Professional Claims Support at Devonshire Claims Services. Building her expertise as a claims professional, Grace worked at Xchanging, where she completed her ACII and law degree at evening classes. Grace went on to QBE, where she identified her interest in training through the delivery of internal technical training at their offshore office in Cebu, Philippines. Grace became an external trainer and consultant in 2015 and has supported hundreds of students through their CII revision and assisted their understanding of technical subjects with her engaging and supportive delivery style. Grace is well-known across the insurance industry; with recent projects taking her to the United Arab Emirates where she supports insurance professionals through their compulsory exams.

Qualifications

ACII, LLB (Hons)

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